Terms of service
Welcome to Clothnova.
These Terms of Service govern your access to and use of our website, online store, products, and related services. Throughout this website, the terms “we,” “us,” and “our” refer to Clothnova.
Clothnova operates this online store to provide customers with a curated women’s fashion shopping experience, including women’s two-piece sets, women’s knits, dresses/one-piece outfits, and women’s shirts & tops.
Our store is powered by Shopify, which helps us provide our online shopping services to you.
By visiting our website, browsing our products, placing an order, or using any part of our services, you agree to be bound by these Terms of Service, including any policies referenced on our website. If you do not agree to these Terms, you should not use our website or services.
Section 1 — Eligibility and Account Information
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependent to use this website under your supervision.
When placing an order or creating an account, you may be required to provide information such as your name, email address, billing address, shipping address, payment details, and phone number.
You agree that all information provided to Clothnova is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
Section 2 — Our Products
Clothnova sells women’s fashion products, including but not limited to:
- Women Two-Piece Sets
- Women Knits
- Dresses / One Piece
- Women Shirts & Tops
We make every effort to display product details, colors, sizes, descriptions, and images as accurately as possible. However, actual product colors and appearance may vary slightly depending on your device screen, lighting, and display settings.
We reserve the right to update, modify, discontinue, or limit the availability of any product at any time without prior notice.
Section 3 — Orders and Order Acceptance
When you place an order through our website, you are making an offer to purchase the selected product(s). Clothnova reserves the right to accept, decline, cancel, or limit any order at our discretion.
Your order is considered accepted only after payment has been processed and an order confirmation has been sent to the email address provided at checkout.
Please review your order carefully before submitting it. Once an order has been confirmed, we may not be able to make changes or cancel it.
If we need to cancel or modify your order, we will attempt to contact you using the email address, billing address, or phone number provided at checkout.
Section 4 — Prices, Payments, and Billing
All prices listed on our website are subject to change without notice. The price charged for your order will be the price displayed at the time your order is placed.
Unless otherwise stated, product prices may not include taxes, shipping fees, customs duties, import fees, or other applicable charges.
You agree to provide current, complete, and accurate billing and payment information. By submitting payment information, you confirm that you are authorized to use the selected payment method.
Clothnova reserves the right to correct pricing errors, billing mistakes, or inaccurate product information at any time, including after an order has been submitted.
Section 5 — Shipping and Delivery
Delivery times shown on our website are estimates only and are not guaranteed. Clothnova is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, incorrect shipping information, or events outside our control.
Once an order is transferred to the shipping carrier, risk of loss may pass to the customer, subject to applicable law.
Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.
Section 6 — Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled according to our Return & Refund Policy.
Customers may request a return within 30 days after receiving their item, provided the item meets our return eligibility requirements.
For return or refund questions, please contact us at:
Email: info@clothnova.shop
Section 7 — Intellectual Property
All content on the Clothnova website, including text, images, graphics, logos, product descriptions, designs, videos, and website layout, is owned by or licensed to Clothnova and is protected by intellectual property laws.
You may use our website for personal, non-commercial shopping purposes only.
You may not copy, reproduce, modify, distribute, display, sell, or exploit any part of our website or content without our prior written permission.
Section 8 — Third-Party Tools and Links
Our website may include access to third-party tools, apps, links, payment services, shipping providers, or other external services.
We are not responsible for the content, accuracy, policies, practices, or actions of any third-party websites or services. Your use of third-party services is at your own risk and may be subject to their separate terms and policies.
Section 9 — Relationship with Shopify
Clothnova is powered by Shopify, which enables us to operate our online store and provide services to customers.
However, all purchases made through our store are transactions between you and Clothnova. Shopify is not responsible for any product, order, transaction, injury, damage, loss, refund, return, or customer service matter related to purchases from Clothnova.
By using our website, you agree to release Shopify and its affiliates from claims arising from transactions between you and Clothnova.
Section 10 — Privacy Policy
Your use of our website is also governed by our Privacy Policy.
By using our services, you acknowledge that personal information may be collected, processed, and shared as necessary to operate our store, process orders, provide customer support, improve services, and comply with legal obligations.
Because our store is hosted by Shopify, Shopify may also collect and process certain personal information in connection with your use of our website.
Section 11 — Customer Feedback and Reviews
If you submit reviews, feedback, comments, suggestions, images, or other content to Clothnova, you grant us the right to use, reproduce, modify, publish, display, and distribute such content for business, marketing, promotional, and service improvement purposes.
You agree that any feedback you submit will not violate the rights of any third party and will not contain unlawful, abusive, misleading, offensive, or harmful content.
We reserve the right to remove or edit customer feedback at our discretion.
Section 12 — Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other content.
We reserve the right to correct errors, update information, cancel orders, or modify content at any time without prior notice, including after an order has been submitted.
Section 13 — Prohibited Uses
You agree not to use our website or services for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.
You may not:
- Violate any applicable law or regulation
- Infringe upon our intellectual property rights or the rights of others
- Submit false, misleading, or fraudulent information
- Upload viruses, malware, or harmful code
- Attempt to interfere with website security or functionality
- Use automated tools to scrape, copy, or extract website content
- Harass, abuse, defame, threaten, or harm others
- Use our products or services for unauthorized resale or commercial exploitation
We reserve the right to suspend or terminate access to our website if we believe these Terms have been violated.
Section 14 — Account Termination
We may suspend, restrict, or terminate your access to our website or services at any time if we determine that you have violated these Terms of Service or engaged in harmful, fraudulent, or unlawful activity.
You remain responsible for any outstanding payments or obligations incurred before termination.
Section 15 — Disclaimer of Warranties
Our website, services, and products are provided on an “as is” and “as available” basis, except where expressly stated otherwise.
We do not guarantee that our website will be uninterrupted, secure, error-free, or always available.
To the fullest extent permitted by law, Clothnova disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow certain warranty exclusions, so some of the above limitations may not apply to you.
Section 16 — Limitation of Liability
To the fullest extent permitted by law, Clothnova, its owners, employees, partners, affiliates, service providers, and licensors shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.
This includes, but is not limited to, loss of profits, loss of revenue, loss of data, replacement costs, product misuse, website errors, or service interruptions.
Section 17 — Indemnification
You agree to indemnify, defend, and hold harmless Clothnova, Shopify, and our affiliates, partners, employees, contractors, service providers, and licensors from any claims, damages, losses, liabilities, or expenses arising from:
- Your breach of these Terms
- Your violation of any law or third-party rights
- Your misuse of our website, services, or products
- Any fraudulent, abusive, or unlawful activity connected to your account
Section 18 — Severability
If any part of these Terms of Service is found to be unlawful, void, or unenforceable, that portion will be enforced to the fullest extent permitted by law, and the remaining provisions will remain valid and enforceable.
Section 19 — Waiver and Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with our policies posted on the website, represent the entire agreement between you and Clothnova regarding your use of our website and services.
Section 20 — Assignment
You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.
Clothnova may transfer, assign, or delegate these Terms and our rights or obligations at any time without prior notice, where permitted by law.
Section 21 — Governing Law
These Terms of Service and any related agreements shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Clothnova operates.
Where permitted by law, any disputes shall be handled by the appropriate courts located in the jurisdiction of our business address.
Section 22 — Changes to These Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting the updated version on our website.
It is your responsibility to review this page periodically. Your continued use of our website after any changes are posted means you accept the updated Terms.
Support: 24/7-
Business Mail: info@clothnova.shop
Mobile No: +1 2132753120
Address: 812 E 59th St, Los Angeles, CA 90001, United States
Office Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)